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University of Sussex Logo Employee discounts

Business Overview

The University of Sussex

They are a leading research-intensive university near Brighton. It has both an international and local outlook, with staff and students from more than 100 countries. With over 3,000 employees on the payroll and 16,000 students it’s an attractive place for academics and students alike. The university has a reputation for collaboration, innovation and inspiration, attracting leading researchers and professors from around the world.

Number of Employees

The Challenge 

With a limited budget and no excess cash flow, the management team at the University of Sussex was on the lookout for an efficient and effective way to enhance reward packages without significant investment. The focus was on developing the total reward proposition in order to support efforts to increase employee engagement. On review, it emerged that whilst there were many options for staff to receive discounts three issues needed to be addressed, namely:

  • Accessing the existing benefits was a challenge as they were hard to find and redemption was unintuitive
  • The university was not leveraging the size of its workforce to offer staff discounts
  • There was no Employee Assistance Programme (EAP) in place
The Solution 
The University of Sussex did their due diligence and shopped around for the right employee discounts provider to match their requirements, values and culture. After a thorough competitive review Xexec was selected based on price, service and the overall experience. Xexec delivered and launched a bespoke and fully-branded discount and engagement platform which can be accessed at work or on the go. The portal offers employees over 3,000 exclusive discounts and cashback savings as well as access to sold-out events. The package also includes a telephone concierge service where employees can request arrangements to be made on their behalf – such as travel bookings. The new employee benefits portal was launched simultaneously with the Xexec discount platform and an Employee Assistance Programme (EAP).
The Outcome 
Since launch uptake and redemption levels have been strong. Thousands of employees are registered, actively using the portal and enjoying great savings. The most popular offers have been Cineworld tickets, John Lewis and Marks & Spencer e-vouchers. Registration numbers continue to grow with the addition of new and exclusive discounts each week. Today, the University of Sussex leads the way in employee engagement and recognition through the provision of a comprehensive, industry-leading range of benefits whilst ensuring the best value for money in what is a challenging financial environment.
Xexec has been key to our efforts not only to enhance the total reward proposition at Sussex, but also to make inroads into the holy grail for all reward professionals - making sure that the benefits profile is relevant to our people and easy to access. We employ a very diverse range of people from world leading professors to main grade finance professionals. The Xexec solution provides something for everyone.” – Steve Walsh, Director, Embrace Reward Management.